Support

Last updated: 25 June 2026

We're here to help you get the most out of Atlas Eight, your space for self-reflection and everyday wellbeing. If something isn't working, or you have a question, please reach out — we'd love to hear from you.

Contact us

Frequently asked questions

How do I reset my password?

If you signed up with an email address and password, open the sign-in screen and tap "forgot password?". Enter your email and we'll send a reset link. For your security, the message is the same whether or not an account exists for that email. If you originally signed in with Google or Apple, you don't have an Atlas Eight password — just use the same "Sign in with Google" or "Sign in with Apple" button you used before.

How do I manage or cancel my subscription?

Premium subscriptions are billed through the app store, so they're managed there:

• iOS: open the Settings app, tap your name, then Subscriptions, and select Atlas Eight to change or cancel.
• Android: open Google Play, tap your profile icon, then Payments & subscriptions > Subscriptions, and select Atlas Eight.

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Deleting the app does not cancel a subscription. See our Terms of Use for the full subscription terms.

How do I request account deletion?

To delete your account and associated data, email us at mindrealm.app@gmail.com from the email address on your account, and we'll take care of it. See our Privacy Policy for how we handle your data and your rights.

I found a bug or have a feature idea

Wonderful — email us the details and we'll look into it. Feedback genuinely shapes how Atlas Eight grows.

Need a reminder about your wellbeing?

Atlas Eight is a self-reflection and wellbeing tool, not medical or mental-health care. If you are in crisis or experiencing an emergency, please contact your local emergency services or a crisis line right away.